A Plumb-Crazy Story

(From Sunset Slope Realty Corporation File No. 2007-JO3739)

Trancript of complaint filed by Andorea Tehran (Tenant 205-X) of Unit 205, Sunset Slope Homes 3+1, A. Ebada Street, Yoyola Valley, Quezon City regarding a leaking sink (and other matters).

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SUMMARY
On 31 May 2007, Andorea Tehran (from here on referred to as the Tenant) filed a Job Order (see attached copy JO3739A) with the Management of Sunset Slope Homes (from here on the Management) to have her sink fixed and a deadbolt installed on her front door.

The Management assigned plumber Jhaysohn Kuku (Contractual Employee # CE502, from here on CE502) for said job.

Fixing of the sink and installation of deadbolt began on 01 June 2007 (3:00 PM to 7:00PM) and finished 02 June 2007 (10:30 AM to 2:00 PM).


CHARGES
(1) Sink
Cost of fixing the sink was charged to the Management to be taken from previous occupant's deposit. (JO3739A falls under Article V Section 2 of contract, Regarding Job Orders Filed within 2 Months of Moving In.)

(2)Miscellaneous
aaa(a) Deadbolt--provided by Tenant.
aaa(b) Installation--Php 150.00

(3) Total
Charge to Tenant-- Php 150.00


REMARKS/COMPLICATIONS
(1) Sink
Pipes were fine, but sink had to be re-tiled and re-grouted.

(2) Deadbolt
N/A--"Very satisfactory."

(3) Others
On 02 June 2007, the Tenant complained to the Management (see attached complaint form # CF2326A) that CE502 used information found on the Job Order (JO3739A), specifically the Tenant's cellular phone number, and used it to harrass her the night of 01 June 2007. The tenant claims that "five minutes after he was out the door" CE502 started sending her somewhere around ten text messages, ranging from popular forwards, chain-text, jokes--"even picture messages!"--to the usual "polite" messages (e.g., "Ingat U", "TY", "Gudnyt", etc.). When the Tenant did not reply to the aforementioned texts, CE502 sent her load worth Php 30.00 (SMARM Economy Autoload), "even apologizing that it was all he could afford". Tenant says she felt "a bit guilty" after that, so she sent one message in reply, only to say that CE502 "shouldn't have done that but thank you". Tenant admits that she herself "shouldn't have" replied at all, but insisted that she felt "guilty". She further claims that her reply was never meant to be in any way interpreted as a form of encouragement--she was simply "very polite to the point of stupidity".

CE502 "obviously did not share this opinion" as he continued to send her messages until late at night, and even called her five times in succession. She never answered any of his calls, and claims she was very embarrassed by all this, as she had put her celphone in her pants' back pocket, and she felt she was "walking around Kupitanan Avenue with [her] ass ringing". Furthermore, since the job wasn't finished on the same night, she worried about how to deal with CE502 the next day. She insisted that her fear was "very valid" as she believes CE502 is "very familiar around lead pipes".

The Management later on called CE502 to the Main Office at the Sunset Slope Homes 3+0 Building, and met with him regarding the complaint. When asked about the Tenant's accusations, CE502 said he "couldn't understand what her problem was." He admitted to copying her celphone number with the express purpose of texting her, but firmly stated that he was just trying to be friendly since she lived alone, and was "pretty, and seemed to be nice". He added that the Tenant "even gave [him] a cigarette when [he] asked for one". He reiterated that he meant no harm, and that the tenant was just "lucky" as he had just availed of the SMARM Unilimited Text promo, and only decided to text her as "she just happened to be a SMARM user as well". CE502 also asserted that this whole incident wouldn't have occurred--"nor this meeting"--if the Tenant had been "say, a GLOB user instead". When asked about the SMARM load he had sent her, he shrugged and said that he bought the load with the tip she gave him, "so it was her money, really". When the meeting was wrapping up, CE502 added that "on second thought, [the Tenant] wasn't that pretty" and that she was a "boring textmate, anyway".


RESOLUTION
On 02 June 2007, the Management reprimanded CE502 for bothering the Tenant. The Management also apologized to the Tenant for CE502's behavior. The Tenant decided not to pursue the complaint further, as she was very satisfied with her "very new, very shiny deadbolt.. and oh yeah, the sink, too".


NOTES
A few days later, CE502 was hired again to fill out another job order for another occupant (Tenant 313-B, see copy of file 2007-JO3845) in a different building and there were no problems.

(Incidentally, Tenant 313-B is a STAR Cellular user.)

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